How can we help?

DEI products include one year of technical support and software updates.

Help Form

Request Support

For customers, trial users, and the curious.

Who are you?

License Type
DEI Customer ID

Which product are you asking about?

DEI Product

Client Platform

Server Platform

Describe your question:
Provide as much detail as possible, including the exact text of an error messages.

What else can you tell us?
Describe your network environment and use scenario in detail.

Licensed customers will normally receive a response within one business day.

Check here to only generate a printable form.  If checked, the information will not be submitted to DEI.