Data Expedition, Inc. ®

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Software Index

Support Services

Included Support

DEI software purchases come with one year of support services.  This includes telephone and online technical support, bug fixes, and software updates.  Please refer to your Software License Agreement for details.

   

Extended Support

At the end of the initial year of technical support, you may purchase an upgrade to the latest release, including an additional year of support, for 75% off the new-purchase price then in effect.

 

To ensure uninterrupted access to support services, please contact our sales office about extending support at least thirty days prior to expiration.

Call us at +1 617-500-0002 or see our contacts page to request a quote.


FAQ: Do I need to renew my license to keep using the software?

No, a standard license purchased for ExpeDat, SyncDat, or MTP Tunnel is perpetual.  You do not need to purchase anything more to keep using the software you have.  Purchasing a support extension is an option that lets you upgrade to the latest version of the software and continue support services for another year.