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Software Index

Technical Support Request

To ensure a timely and thorough response to your request, please answer the questions below with as much information as possible.

Long Form   Short Form  

Short Form TSR for general product and feature inquiries.

Who are you?

License Type
Name Company
Email
Phone Customer ID

Which product are you asking about?

DEI Product   Client Platform   Server Platform
   

Describe your question:

Provide as much detail as possible.  If you need help with an error, please use the long form instead.


What else can you tell us?

Describe your network environment and use scenario in detail.

Licensed customers will normally receive a response within one business day.

Check here to only generate a printable form.  If checked, the information will not be submitted to DEI.