®

Move Data Faster^™

TSR: What else can you tell us?

In order to best assist you, we need to determine the exact circumstances under which the problem is occurring.  Please provide any other information about your system or network setup which may help us in identifying the problem.

CPUs

Select the class of CPU for the client and server, and enter the approximate CPU speed and number of cores.

Operating System Versions

Enter a complete description of the operating system version for both the client and server.  In unix, this can be found by typing "uname -a".  In Mac OS X, select "About This Mac" from the Apple Menu.  For Windows, look in the System control panel under the General tab.

Network Interface

Describe the type and speed of each computer's local network interface.

WAN Link

Enter the upload and download speed of each Internet or Wide Area Network connection.  Be careful to enter Bits Per Second, not bytes, kilo, mega, or giga.

Do you have?

Check off any devices or services used anywhere on the network path in question.  These devices may interfere with MTP/IP if they are not correctly configured.  Ask your network administrator and service provider, as it may not be immediately obvious which of these devices is in use.

Data Being Moved

Enter the size, in bytes, of the data you are trying to move.  Also specify the type of data, as this may affect how third-party network devices interact with the data flow.

Anything Else?

If you checked off anything under "Do you have?" above, describe the devices here.  Describe any other hardware, software, or circumstances which might affect your network operation.